Safety During a Power Outage | NorthWestern Energy

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Our emergency line is available 24 hours a day.

(888) 467-2669 (Montana)

(800) 245-6977 (South Dakota/Nebraska)

In case of a life-threatening emergency, dial 911.

NorthWestern Energy is committed to keeping power outages to a minimum. However, sometimes outages are unavoidable.

During an outage the safety of our employees and our customers is our top priority.

We restore power as soon as it is safe for our crews to do so.

Our Online Outage Map

Get the latest information on our online outage map.

View the map

Outage Map

View a map of current outages in real-time and see scheduled outage repairs.

Before the Storm

The time to prepare for an outage is before the storm hits.

During the Storm

Heavy wind, snow and ice storms can lead to power outages. Learn what you should do if your power goes out and how can you report an outage.

After the Storm

After a storm, check to make sure you and your family are safe. Assure that pets are safe and warm, and walk around your property and assess for damage.

Emergency Outage Kit

Prepare for a power outage before the storm hits by creating an emergency outage kit.

Emergency Resources

At NorthWestern Energy one of our core values is safety, and that includes your safety.

Life Support & Outage

Power is especially critical to customers who use life-support devices. Here are some tips for customers who rely on life-saving devices.

Generator Safety

Portable generators can be useful during a power outage. However, it’s crucial that they are used safely.