Service & Payment Locations

    New hours for our Black Eagle office

    Our Black Eagle, Montana, walk-in office will now be open from 10 a.m. to 3 p.m., Monday through Friday.

    You can also visit our Downtown Great Falls location, 1 1st Ave. S., which is open from 8 a.m. to 5 p.m., Monday through Friday.

    Customer Service Office Locations

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    Western Union Quick Collect Payment Locations

    Through our association with Western Union®, you can pay your utility bill in cash at any participating Western Union Quick Collect location. It's a secure and convenient option for our customers.

    Simply visit any of the participating Western Union Quick Collect locations to make your payment. 

    To find a nearby location, follow these steps:
    1. Visit the Western Union website.
    2. Select your location.
    3. Click on "Filter".
    4. Under "Pay a bill,” select "Quick Collect" to see the locations near you.
    To make your payment, please have the following information ready:
    • Phone number
    • Company name (NorthWestern Energy)
    • Account number

    NorthWestern Energy offers several convenient and secure ways to pay your bill. Choose the payment option that suits your needs, and enjoy the convenience and flexibility of our payment methods.