Billings office to close at noon on Friday, June 20
Our Billings, Montana, walk-in office will close at noon on Friday, June 20.
We will reopen on Monday, June 23 with normal business hours.
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Service & Payment Locations
Great Falls office closed 8 a.m. to 1 p.m., Tuesday, July 1
Our Great Falls, Montana, walk-in office will be closed from 8 a.m. to 1 p.m. on Tuesday, July 1 for employee training.
We offer many ways to connect with us:
- NorthWestern Energy offers a variety of bill and payment options to accommodate your needs and ensure payments are timely and accurately processed.
- Customer Service is available by calling 888-467-2669, Monday through Friday, from 7 a.m. to 6 p.m.
- For any emergency service, contact us at 888-467-2669 at any time.
- Log in to My Energy Account, where you can check your balance, pay your bill and more.
Customer Service Office Locations
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Western Union Quick Collect Payment Locations
Through our association with Western Union®, you can pay your utility bill in cash at any participating Western Union Quick Collect location. It's a secure and convenient option for our customers.
Simply visit any of the participating Western Union Quick Collect locations to make your payment.
To find a nearby location, follow these steps:
- Visit the Western Union website.
- Select your location.
- Click on "Filter".
- Under "Pay a bill,” select "Quick Collect" to see the locations near you.
To make your payment, please have the following information ready:
- Phone number
- Company name (NorthWestern Energy)
- Account number
NorthWestern Energy offers several convenient and secure ways to pay your bill. Choose the payment option that suits your needs, and enjoy the convenience and flexibility of our payment methods.