Community Action Agency’s Corner
Scammers call threatening disconnection of your utility service, demanding immediate payment by prepaid cards.
Rather than directing victims to call a 1-800 number, the scammers direct the caller to press 1 to collect more data in an effort to get personally identifiable information.
Scammers call offering to restore power more quickly for a fee in the aftermath of severe storms causing widespread power outages.
Scammers will spoof a callback number that closely resembles the utility’s number.
Scammers call claiming you have overpaid your utility bill, and you need to provide personal bank account information or a credit card number to facilitate a refund.
Door-to-door impostors pose as utility workers to gain entry or access into unsuspecting victims’ homes.
Many electric and natural gas customers throughout the country are being targeted by impostor utility scams each day. Scams can be in person, via phone, email or text. If you think you’ve been contacted by a scammer, report online or call us.
Because utility customers are frequently the target of scam activity, utilities across the country have joined together to combat scammers. To learn more, visit Utilities United Against Scams at www.utilitiesunited.org.