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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
 
 
Important Message  Due to a system maintenance scheduled to begin at 6pm on Thursday, November 14th, our Contact Centers will be staffed for emergency purposes only on Friday, November 15th and our Walk-in Offices will be closed on Friday, November 15th. Normal business hours will resume on Monday, November 18th. Access to Online Customer Care services will be unavailable during this system maintenance.
 
small brandlIn an Emergency
 
There are a number of situations arising from the use of electricity in our everyday lives that could be classified as an emergency. In an emergency situation where lives are in danger you need to call 911.

 

  • Do not touch anyone who is receiving an electric shock.

  • Turn off the power if possible.

  • If you try to separate the victim from the power source ensure you use a non-conductive item (like something with a wooden-handle). DO NOT USE METAL ITEMS!
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