Community Action Agency’s Corner
This winter, many customers are experiencing higher energy bills. Several factors can impact your monthly energy bill.
Natural gas prices are higher this winter than last winter. For several years, we enjoyed incredibly low natural gas prices. This year, prices have increased to the highest levels in more a decade due to lower supply and increased demand.
December 2022 brought extremely cold, record-breaking weather. Cold temperatures can have a major impact on your bill. Even if you don't adjust your thermostat, your heater is working harder to maintain the same indoor temperature when it's cold outside.
How efficient is your home? Adequate insulation can make a big difference in your energy bill. Learn more about how to save energy and money through energy efficiency.
The short days of winter mean we spend more time with our lights on.
Energy use often increases around the holidays due to holiday lights and decorations, doing more cooking than usual and hosting gatherings.
We know many of you are concerned about your energy bills this winter. Reach out to us right away. We have billing and payment options that may help.
If you are worried about your ability to pay a higher energy bill, there are payment assistance programs available.
With Budget Billing, your NorthWestern Energy bill is the same amount each month, year round.
We can also explore a payment arrangement if your account qualifies. Log in to your My Energy Account for payment and billing program information. Or call our Customer Service Team at
800-245-6977 to discuss additional options.
Save money by being more energy efficient. Check out our top-10 low-cost or no-cost tips for energy efficiency.