We understand that our customers may have questions about the rate review process and its impact on their bills. That's why we hosted a webinar to provide more information and answer any questions you may have.
Below you will find the latest application and transmittal letters related to our rate review filing. We encourage you to review these documents to better understand our filing and its impact on your rates.
We have also included direct testimony from various individuals related to our rate review filing. These documents provide more detailed information about the various factors that impact our rates. We encourage you to review these documents to gain a better understanding of our rate review process.
Finally, we have included our Fire Mitigation Plan, which outlines our efforts to mitigate the risk of wildfires and keep our customers safe. We are committed to being good stewards of the environment and doing our part to prevent wildfires.
At NorthWestern Energy, we strive to keep our customers informed about changes that may impact their energy bills. We understand that energy bills can be a significant expense for many households. That's why we conduct regular rate reviews to ensure that our rates are fair and transparent. Stay informed about our current rate review in Montana and learn more about how we're working to keep energy affordable for our customers.
The Montana Public Service Commission regulates investor-owned energy companies in the Montana and must approve NorthWestern Energy’s electric and natural gas rates.
It's the Montana PSC's role to balance customers' interests in price, adequate service, and infrastructure, with the need to maintain a financially sound energy company capable of providing reliable energy service.
We know our rate request will impact our customers during a period when other prices are also increasing. NorthWestern Energy is committed to helping customers who may be struggling with their bills.
Options to manage your bill include:
Customer Service Representatives are available to guide customers that might need help. Call 888-467-2669. Walk-in Customer Contact Centers are open weekdays in locations throughout Montana.
Current NorthWestern Energy Montana natural gas rates were set using cost information from 2015 and electric rates were set using cost information from 2017.
Since then, NorthWestern Energy has invested more than $1 billion in our Montana electric and natural gas infrastructure to continue providing safe, reliable energy service to our customers. In addition, NorthWestern Energy has the same challenges of inflation and increasing costs as all other businesses.
NorthWestern Energy’s regulatory rate review request was made on Aug. 8, 2022 to include our $1 billion investments in our Montana energy infrastructure since 2015 and reflect today’s costs of providing reliable energy service to our customers.
