Montana Rate Review Documents
Learn more about the Montana Rate Review
At NorthWestern Energy, we strive to keep our customers informed about changes that may impact their energy bills. We understand that energy bills can be a significant expense for many households. That's why we conduct regular rate reviews to ensure that our rates are fair and transparent. Stay informed about our current rate review in Montana and learn more about how we're working to keep energy affordable for our customers.
Montana Rate Review
Montana Rate Review FAQs: Your Questions Answered
What is a regulatory rate review?
The Montana Public Service Commission regulates investor-owned energy companies in the Montana and must approve NorthWestern Energy’s electric and natural gas rates.
It's the Montana PSC's role to balance customers' interests in price, adequate service, and infrastructure, with the need to maintain a financially sound energy company capable of providing reliable energy service.
What if I have concerns about paying my bill?
We know our rate request will impact our customers during a period when other prices are also increasing. NorthWestern Energy is committed to helping customers who may be struggling with their bills.
Options to manage your bill include:
Customer Service Representatives are available to guide customers that might need help. Call 888-467-2669. Walk-in Customer Contact Centers are open weekdays in locations throughout Montana.
Why did NorthWestern Energy apply for a Montana regulatory rate review?
Current NorthWestern Energy Montana natural gas rates were set using cost information from 2015 and electric rates were set using cost information from 2017.
Since then, NorthWestern Energy has invested more than $1 billion in our Montana electric and natural gas infrastructure to continue providing safe, reliable energy service to our customers. In addition, NorthWestern Energy has the same challenges of inflation and increasing costs as all other businesses.
NorthWestern Energy’s regulatory rate review request was made on Aug. 8, 2022 to include our $1 billion investments in our Montana energy infrastructure since 2015 and reflect today’s costs of providing reliable energy service to our customers.