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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
small brand Customer Handbook
The NorthWestern Energy Customer Handbook is an important guide to having our service in your home or business. To help reduce paper use we encourage you to use the digital version for the state in which you have service.

Click here for the Montana handbook.
Click here for the South Dakota handbook.
Click here for the South Dakota handbook in Spanish/Española.
Click here for the Nebraska handbook.
Click here for the handbook in Karenic.

To request versions in Spanish or Karenic, please email
To request a hard copy, please email
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