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We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska and serve electricity to Yellowstone National Park.
NorthWestern owns and operates a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.
Enriching Lives Through a Safe, Sustainable Energy Future
Enriching Lives Through a Safe, Sustainable Energy Future
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Enriching lives through a safe and sustainable energy future.
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SERVICE: Safety, Excellence, Respect, Value, Integrity, Community, Environment
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Crews Going Door to Door to Relight Pilot Lights Following Natural Gas Outage in Southwest Butte
Date: Apr 24, 2026
TYPE: News
Butte, Mont. – April 24, 2026 – NorthWestern Energy crews continue working this morning to restore natural gas service following an outage that occurred April 23, affecting about 670 customers in southwest Butte, primarily in the area west of Rowe Road.
The pipeline has been safely returned to service, and crews are going door to door relighting pilot lights at homes and businesses affected by the outage. Approximately 70% of customers have been restored as of this morning.
Customers must be home for NorthWestern Energy crews to safely relight pilot lights. If no one is home, crews will leave a door tag with instructions on next steps to have service restored. Customers may call 888‑467‑2669 for more information.
NorthWestern Energy thanks customers for their cooperation and patience as crews work to complete restorations safely and efficiently. All responding employees are wearing clearly logoed NorthWestern Energy gear.
Additional crews from across Montana are assisting with restoration efforts to help complete work as quickly and safely as possible.
Safety Reminder: If you smell natural gas, leave the area immediately. Do not create a spark and do not use phones, matches, light switches, or anything else that could trigger ignition. Once you are at a safe distance, call 911.
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NorthWestern Energy – Delivering a Bright Future
NorthWestern Energy provides electricity and/or natural gas to approximately 850,300 customers in Montana, South Dakota, Nebraska, and Yellowstone National Park. We are committed to delivering safe, reliable, and affordable energy through the dedication of our highly skilled workforce.
Media Contact:
Jo Dee Black
866-622-8081
jodee.black@northwestern.com