Our Company

For more than 100 years, NorthWestern Energy has been committed to delivering safe, reliable and innovative energy solutions.

We serve gas and electric to customers in the western two-thirds of Montana and eastern South Dakota. We also have gas service in Nebraska, and serve electricity to Yellowstone National Park.

We own and operate a diverse generation fleet of wind, water, natural gas and coal-fired resources and the high-voltage electric transmission system and distribution system. We also own and operate natural gas production, transmission and distribution systems.

Enriching Lives Through a Safe, Sustainable Energy Future

A map showing NorthWestern Energy's service territory in Montana, Nebraska and South Dakota.

Enriching Lives Through a Safe, Sustainable Energy Future

NorthWestern Energy has provided reliable and affordable electricity and natural gas to customers in Montana, South Dakota and Nebraska for more than 100 years.

Our Commitment to Sustainability

Sustainability means meeting today’s needs while planning for tomorrow’s as well. It is not just a matter of good environmental practices, being a sustainable enterprise must also incorporate social and governance best practices.

Our vision

Enriching lives through a safe sustainable energy future.

Our mission

Working together to provide safe, reliable and innovative energy solutions that create value for customers, communities, employees, and investors.

Our values

SERVICE: Safety, Excellence, Respect, Value, Integrity, Community, Environment

Our Natural Gas and Electric Service

NorthWestern Energy serves 337 communities in Montana, South Dakota and Yellowstone National Park with safe and reliable electricity. We serve natural gas to 202 communities in Montana, South Dakota and Nebraska.

Our Hydro Facilities

Our carbon-free hydro system is the foundation of our energy generation portfolio in Montana. In 2023, 35.7% of our electricity for Montana customers came from our hydro facilities.

Giving Back to Our Communities

NorthWestern Energy is committed to being a good corporate citizen of all the communities we serve. In 2023, we gave nearly $2 million in charitable donations and community support.

Delivering a Bright Future

Employee Noel Jacobson wears a hard hat and smiles in Power Park.

Delivering a Bright Future

We won't stop working until the future is as bright as it can be.

Where Does Your Energy Come From?

We provide safe, reliable energy through a balanced mix of clean energy and traditional resources.

NorthWestern Energy donates $300,000 to COVID-19 crisis relief

Date: Apr 2, 2020

TYPE: News

Butte, MT. – April 1, 2020 – Today NorthWestern Energy announced $300,000 in aid to assist the communities we serve that are struggling with the impacts of the COVID-19 pandemic. This is in addition to NorthWestern Energy’s annual charitable donations, economic development and local sponsorships and employee match programs, which were more than $2 million in 2019.

“NorthWestern Energy is here to help our communities, our neighbors, during this extremely difficult time,” said NorthWestern Energy President and CEO Bob Rowe. “We activated our incident response structure in early March, and have been able to continue to provide safe, reliable service to our customers, including health care providers and first responders. Today we are announcing additional help for our customers as we continue to provide for our communities.”

More than half of NorthWestern Energy’s aid will provide grants in the form of energy bill credits for our small business customers. This will help free up resources for small businesses, many of which are severely impacted by the COVID-19 crisis, as they continue their critical role in our economy and provide employment for members of our communities.

“This aid will be available immediately,” Rowe said. “In addition, NorthWestern Energy will match donations our employees make to organizations that provide emergency assistance for members of our communities experiencing difficulty paying their residential energy bill.”

NorthWestern Energy is also donating to local COVID-19 relief efforts across our service territory. The organizations include: Headwaters RC&D in Butte, Mont.; United Way of Cascade County in Great Falls, Mont.; United Way of Hill County in Havre, Mont.; United Way of Flathead County in Kalispell, Mont. Billings Community Foundation in Billings, Mont.; Southwest Montana COVID-19 Response Fund in Bozeman, Mont.; United Way of Lewis and Clark County in Helena, Mont.; United Way of Missoula County in Missoula, Mont.; Mid-Nebraska Community Foundation in North Platte, Neb.; Covid-19 Community Compassion Fund in Grand Island, Neb.; Kearney Area Emergency Relief Fund in Kearney, Neb.; and One Sioux Falls Relief Fund in Sioux Falls, S.D. This donation will also provide assistance with residential energy bills in Yankton, Huron, Aberdeen, Mitchell, Brookings, Chamberlain/Kimball and Wagner, SD.

NorthWestern Energy small business customers can find the grant application for a bill credit at northwesternenergy.com.

One of NorthWestern Energy’s first actions in early March was to temporarily suspend most disconnections and late fees for households and small businesses facing hardship because of the pandemic. NorthWestern Energy customers who have questions about their service or bills can call 888-467-2669 or 800-245-6977.

NorthWestern Energy encourages customers to contact us now to set up payment arrangements if they are concerned about the ability to pay their bill, so they are not faced with large balances later this year.

NorthWestern Energy offers several options to pay energy bills online, which can be found at northwesternenergy.com under the Account Services tab.

Follow us on Facebook or on Twitter (@NWEinfo).

About NorthWestern Energy (Nasdaq: NWE)

NorthWestern provides electricity and / or natural gas to approximately 743,000 customers in Montana, South Dakota, and Nebraska. We have generated and distributed electricity in South Dakota and distributed natural gas in South Dakota and Nebraska since 1923 and have generated and distributed electricity and distributed natural gas in Montana since 2002. More information on NorthWestern is available on the company’s website at www.northwesternenergy.com.

Media Contacts:
Jo Dee Black