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NorthWestern Energy encourages South Dakotans to prepare for severe winter weather

Date: Jan 10, 2024

Sioux Falls, S.D. – Jan. 10, 2024 – Temperatures in areas of South Dakota will drop below zero this week, according to the National Weather Service. Snow, strong winds and severe wind chill is also forecast in NorthWestern Energy’s South Dakota service areas.

South Dakotans are relying on NorthWestern Energy to keep their homes and businesses operating safely. Extensive planning begins when storms are forecast. NorthWestern Energy’s crews and equipment are positioned to quickly respond to any issues.

While we prepare our systems year round to meet peak energy demands in extreme conditions, system outages affecting customers can occur.  We always want our customers to be prepared too. Time spent planning and preparing before a storm will help keep you and your family safe when severe weather hits and if you do experience an outage.

  • Ensure all your electronic/mobile devices are fully charged.
  • Charge portable charging devices, such as battery banks.
  • If you have an emergency power source, such as a generator, know how to use it properly.
  • Prepare an emergency outage kit. Keep necessary food, medicine, and other supplies on-hand, including batteries for flashlights.
  • Have a portable radio, TV or NOAA Weather Radio on hand to monitor important information.
  • NorthWestern Energy’s outage page, provides updates on repair and restoration. Bookmark energy service outage pages for quick and easy reference.

Find more outage safety information at

Safety is our priority for our customers and crews.

Keep yourself and others at least 30 feet away from downed or damaged power lines. NorthWestern Energy customers can report outages online at or call our emergency line, 800-245-6977.

Make sure your natural gas meter’s regulator vent is clear of snow and ice so the flow of natural gas into the home can be regulated properly. Use your hand or a broom to gently remove snow from a meter. Never use a shovel on a meter.

If you smell natural gas, leave the area immediately and when at a safe distance, call 911.

If you see energy company crews, stay clear of their worksite and drive cautiously when passing by.

Follow us on Facebook or on Twitter (@NWEinfo).

NorthWestern Energy - Delivering a Bright Future

NorthWestern Energy provides essential energy infrastructure and valuable services that enrich lives and empower communities while serving as long-term partners to our customers and communities. We work to deliver safe, reliable, and innovative energy solutions that create value for customers, communities, employees, and investors. We do this by providing low-cost and reliable service performed by highly-adaptable and skilled employees. We provide electricity and / or natural gas to approximately 764,200 customers in Montana, South Dakota, Nebraska, and Yellowstone National Park. We have provided service in South Dakota and Nebraska since 1923 and in Montana since 2002.


Media Contacts:

Jo Dee Black