Montana Rate Review
We know many Americans are facing challenging times, and no one wants to see rising electric and natural gas bills. We are also committed to providing safe, reliable service to meet our customers’ needs, while working to build a smarter energy future that is better for you, our customers, and the environment.
NorthWestern Energy is requesting a regulatory rate review in Montana as we strengthen our electric and natural gas systems. We are requesting this regulatory rate review to ensure our customers will continue to be served by a financially sound company that is capable of efficiently funding the significant capital expenditures needed to maintain, expand and modernize our critical energy infrastructure.
We recognize that our rate request will impact our customers during a period when other prices are also increasing. NorthWestern Energy is committed to helping customers who may be struggling with their bills. Customers concerned about their ability to pay their energy bill can contact NorthWestern Energy for information about energy assistance programs and to arrange flexible payment options.
How much will my bill increase?
For a typical NorthWestern Energy residential customer, the interim rate would mean a monthly bill increase of:
per month, or 12.6%, on their electric bill, for a typical electric residential customer using 750 kilowatt-hours per month.
per month, or 0.7%, on their gas bill, for a typical residential natural gas customer using 65 therms per month.
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We are strengthening our energy infrastructure
Since our last rate review, NorthWestern Energy has invested more than $1 billion in our Montana electric and natural gas infrastructure to continue providing safe, reliable energy service to our customers.
- NorthWestern Energy's investment in smarter energy infrastructure is building an energy grid that is more resilient in extreme weather and against cyber-threats, and will meet our customers’ current and future needs, such as more choice and control over their energy service.
- Thanks to new technological innovations, we’re building smarter energy infrastructure that will allow us to respond to outages more quickly, seamlessly connect with cleaner energy sources, and better secure the energy grid against attacks. To do that, we need a modern rate structure that can meet our modern energy needs.
- Our electric customers have seen increased reliability in recent years thanks to our investments. Over the last three years, Montana customers experienced 1.3 outages per year, on average. It takes us just over 90 minutes, on average, to restore an outage.
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Frequently asked questions about the Montana Rate Review
What is a regulatory rate review?
The Montana Public Service Commission regulates investor-owned energy companies in the state and must approve NorthWestern Energy’s electric and natural gas rates.
It's the PSC's role to balance customers' interests in price, adequate service, and infrastructure, with the need to maintain a financially sound energy company capable of providing reliable service.
What if I have concerns about paying my bill?
We know our rate request will impact our customers during a period when other prices are also increasing. NorthWestern Energy is committed to helping customers who may be struggling with their bills.
Options to manage your bill include:
Customer Service Representatives are available to guide customers that might need help. Call 888-467-2669. Walk-in Customer Contact Centers are open weekdays in locations throughout Montana.
Why did NorthWestern Energy seek a Montana rate review?
Current NorthWestern Energy Montana natural gas rates were set using cost information from 2015 and electric rates were set using cost information from 2017.
Since then, NorthWestern Energy has invested more than $1 billion in our Montana electric and natural gas infrastructure to continue providing safe, reliable energy service to our customers. A rate increase will allow us to continue to make the investments necessary to strengthen our electric and natural gas systems.