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Missoula-Area Storm Restoration Update: August 12, 2015

Aug 12, 2015

Butte, Mont. – Aug. 12, 2015 – NorthWestern Energy crews were able to restore service to several thousand customers in the Missoula area late Tuesday and early Wednesday. The current outage estimate is about 5,000 customers without power as of about 8 a.m. Wednesday.

NorthWestern has about 100 people working on the outages scattered across the city and outlying areas. Crews from the state are helping the Missoula NWE crews with the restoration work.

In the Miller Creek-Linda Vista area: Power has been restored to some customers via temporary generation. These customers are being asked to conserve electricity as much as possible by using only essential appliances and devices. Conservation will help avoid overloading issues.

For those without power Wednesday morning, it is likely that they will be without power until a transmission line damaged in the storm is rebuilt, which will allow power to flow to a substation that serves the area. A dedicated crew of NWE employees from around Montana is working to replace damaged poles and rebuild the line. It is a complicated process. The current estimate for completion of the work and restoration of power in the affected Linda Vista area is late Thursday, Aug. 13. The number of customers without power in that area is between 1,500 and 1,800.

Elsewhere in Missoula: Crews are tackling outages across the city and full assessment of areas without power is under way. If there are customers without service, and they have not already reported the outage, they should call NWE at (888) 467-2669. If the outage has been reported, customers are asked not to call again. High call volumes are hindering our ability to handle customer issues.

While NWE cannot offer neighborhood-specific restoration estimates, the goal is have all outages (outside the Linda Vista area) restored by late Wednesday. The number of customers without power in this category is between 3,000 and 4,000.

We greatly appreciate the patience of our customers. We fully realize not having electricity for an extended period presents challenges and hardship. Our crews are working hard to get power restored as safely and efficiently as possible.

About NorthWestern Energy
NorthWestern Energy provides electricity and natural gas in the Upper Midwest and Northwest, serving approximately 692,600 customers in Montana, South Dakota and Nebraska.  More information on NorthWestern Energy is available on the company's website at www.northwesternenergy.com.


Media Contact:
Butch Larcombe
(866) 622-8081
butch.larcombe@northwestern.com

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