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NorthWestern Energy Asks South Dakota Customers to use Toll Free Number

Jul 15, 2013
NorthWestern Energy is asking South Dakota customers to use the toll free number 800-245-6977 when contacting NorthWestern Energy.

Huron, S.D. – July 15, 2013 – NorthWestern Energy is asking South Dakota customers to use the toll free number 800-245-6977 when contacting NorthWestern Energy.

NorthWestern Energy is experiencing issues receiving phone calls through some of its business specific localized phone numbers. The interruption in telephone service is due to a service provider’s damaged fiber optics cable that serves the telecommunications needs of South Dakota customers.

“On a temporary basis, we are asking our South Dakota customers to only call our 800-245-6977 number as that is the only number that we can assure will be answered by forwarding callers to our contact center,” said Tom Glanzer – NorthWestern Energy Spokesman. “There are some older phone numbers and some other location specific phone numbers that will not work until our normal phone service is returned.”

NorthWestern Energy will notify the media once all other local business operation phone service has been restored by the telecommunications provider involved. Customers with questions may call the Contact Center at (800) 245-6977.

About NorthWestern Energy
NorthWestern Energy provides electricity and natural gas in the Upper Midwest and Northwest, serving approximately 673,200 customers in Montana, South Dakota and Nebraska. More information on NorthWestern Energy is available on the company's website at www.northwesternenergy.com.


Media Contact:
Tom Glanzer
(877) 410-0154
tom.glanzer@northwestern.com 

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