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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
 
 

We've designed your NorthWestern Energy bill to make it easy for you to understand your energy costs.

The bill features: 

  • Easy to understand usage and account information
  • Bar charts and tables that compare current usage and billing to 13 months of usage history
  • Important information regarding payment options
  • Definitions of billing terms
  • Contact information for all billing and customer service needs

PLEASE NOTE: Beginning on August 1, 2011, the company will report natural gas and propane usage on customer bills in therms rather than dekatherms to accommodate the eCIS+ Upgrade and Consolidation Project. The conversion affects only Montana customers because the company currently uses therm billing for South Dakota and Nebraska customers. Both units - dekatherms and therms - measure the amounts of energy customers receive. Although utilities have long used one or the other, therm billing has become the industry standard.

For Montana Customers,  
Click here to see a sample bill with a page-by-page explanation of the areas and terms.

For Nebraska Customers, 
Click here to see a sample bill with a page-by-page explanation of the areas and terms. 

For South Dakota Customers,
Click here to see a sample bill with a page-by-page explanation of the areas and terms.

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