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NWE Contact Bar, in Montana dial 1-888-467-2669, in South Dakota or Nebraska dial 1-800-245-6977
 
 

In South Dakota, NorthWestern Energy wants you to call our Customer Contact Center at (800) 245-6977 if you or someone you know is having difficulty paying their energy bill. While our budget payment program may help some people, others may be eligible for programs that minimize or subsidize their energy costs.

  • The Low Income Energy Assistance Program (LIEAP) provides financial assistance to low-income South Dakota households to pay their home heating bills. Energy assistance does not pay the full cost of a family's home heating. The program assists those families who would otherwise be unable to pay the cost of their home heating. To apply, contact the South Dakota Department of Social Services, Office of Energy Assistance at (800) 233-8503.
      
  • The Weatherization Assistance Program helps low income households overcome the high cost of energy by making their homes more energy efficient. The local communication action agency performs an energy evaluation of your home to determine the need. Priority is given to households with elderly and handicapped individuals and to families with small children. To apply, contact the South Dakota Department of Social Services, Office of Energy Assistance at (800) 233-8503.
       
  • The Energy Crisis Intervention Program (ECIP) is the emergency component of LIEAP. A household that has not received LIEAP fuel assistance during the heating season may qualify for ECIP fuel assistance. The household must be income-eligible and in a crisis, such as having a shutoff or disconnection notice or have an eviction notice for nonpayment if heat is included in the rent.  To qualify for ECIP furnace repair, the household must be eligible for fuel assistance and either have a furnace that has quit working or have a furnace that is not working properly. To apply, contact the South Dakota Department of Social Services, Office of Energy Assistance at (800) 233-8503 
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